Backyard Shed is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or communication channels.
1. Information We Collect
We collect personal information when you complete a quote request form, book a consultation, or contact us directly. This may include:
Name
Phone number
Email address
City or location
Shed size preference and project timeline
SMS consent preference (whether you opted in to receive text messages)
2. How We Use Your Information
We use the information we collect to:
Schedule and confirm consultations
Provide project estimates, quotes, and updates
Send appointment reminders and follow-up communications
Send build scheduling and project status updates
Send promotional offers and special messages (only with your explicit consent)
Improve our website and services.
3. SMS Opt-In Details
When you submit a quote request form on our website at backyardshed.ca and check the SMS consent checkbox, you opt in to receive text messages from Backyard Shed. These messages may include quote follow-ups, appointment reminders, scheduling updates, project notifications, and post-build follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message or by contacting us at [email protected]. For assistance, reply HELP or call +1 226-407-4393.
We will never share, sell, or distribute your SMS opt-in data or consent information with any third parties or affiliates for marketing or promotional purposes.
4. Cookies and Tracking
Our website uses cookies and tracking technologies, including the Meta (Facebook) pixel, to improve your browsing experience, analyze website traffic, and measure advertising performance. These technologies may collect information such as your IP address, browser type, pages visited, and actions taken on our site. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
5. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Sharing of Information
We do not sell or rent your personal information. Your data may be shared only with service providers directly involved in fulfilling your project or as required by law. We do not share SMS opt-in data or consent information with any third parties or affiliates for marketing or promotional purposes.
7. Compliance with A2P 10DLC
Our communication practices comply with A2P 10DLC regulations. We ensure that all messaging is carried out in accordance with the guidelines and requirements set forth by these regulations, including proper consent collection, opt-out handling, and message content standards.
8. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected].
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services following any changes constitutes acceptance of the revised policy.
10. Contact
If you have any questions or concerns regarding our privacy practices, please contact us at:
